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What you can do if your Mac doesn’t shutdown?

Mac doesn't shutdown

How to turn off a Mac

(Mac doesn’t shutdown?) How to turn off a Mac that does not turn off as it should ?. Normally it is a simple process but it can happen that the system does not respond and you are forced to turn off the Mac. Next, we show you step by step how you should proceed.

It’s usually easy to shutdown a Mac. This is what you need to do.

  1. Click on the Apple logo at the top left of your screen. Select ‘Shutdown’.
  2. You’ll see an alert warning that your Mac will shutdown, with a 60-second countdown clock.
  3. You can skip the countdown by holding down the ‘Command’ key while selecting ‘Shutdown’.
  4. You may see warnings suggesting that you should save the things you’ve been working on as well as their applications.
  5. Once all applications are closed, your Mac should close.

However, as we indicated previously, sometimes it does not work as it should. Let’s see some alternatives to get out of this quagmire. 

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What to do if your Mac is hanging

Sometimes your Mac won’t shut down because it has crashed. It is an expression that has been among computer scientists since ancient times. If you think it might have happened to you, try moving the cursor and if it doesn’t move your Mac might have hung up.

Obviously this will make choosing ‘Apple> Shutdown’ from the menu impossible. 

Here are a couple of ways to try to shutdown your Mac: 

  1. Press and hold the ‘Power’ button for a few seconds, then you will see the dialog box asking if you want to restart, shutdown or put it to sleep.
  2. To instantly shutdown and not see the dialog box, press ‘Control’ at the same time as the power button (or the eject + power button if you have an eject key). This will force your Mac to reboot. 

If your Mac still won’t shutdown, you may have to force shutdown. It proceeds as follows:

  1. Press and hold the ‘Power’ button on your Mac until the screen turns off and the power light turns off. You may hear a wiring sound and a final click.
  2. Don’t touch the Mac for about 30 seconds. Press the ‘Power’ button again to start it again.

It is better not to be in the habit of shutting down your Mac in this way because macOS will work better if it is shutdown properly. If your Mac refuses to shutdown routinely and doesn’t allow applications and documents to close, you should see what’s causing the problem. 

Give your Mac a little more time

If your Mac doesn’t shutdown, the first thing you should do is give it a little more time. Sometimes shutdown can be a lengthy process since macOS pre-orders open files and tries to close all programs before shutting down. 

Certainly, all of this shouldn’t take more than a minute, but time passes very slowly when you’re looking at a screen waiting for something to happen.

So select ‘Apple> Shutdown’ and give your Mac at least five minutes free. You can try making yourself a coffee while macOS does its job.

How to fix a Mac that doesn’t shutdown properly

There is no simple answer to fix a Mac that is having trouble shutting down. It can be due to a wide variety of different problems. Here are some steps we recommend you take before taking it to service. 

App Failed to quit Mac wont shut down

Proceed step by step to see if you can solve the problem:

  1. Try to determine if a particular application is causing the problem. If an app experiences problems shutting down your Mac, cancel the shutdown process and try to update or reinstall it. 
  2. Find out if there is a peripheral causing problems. Disconnect the mouse, keyboard, and anything else that’s connected to your Mac.
  3. Perform a software update . To do this, open the App Store and click ‘Updates> Update all’.
  4. Update any software you have installed outside of the App Store. Normally, open the application and choose ‘Help> Update or Application> Update software ‘.
  5. Verify that you have FileVault disabled (‘System Preferences> Security and Privacy> FileVault> Disable FileVault’).
  6. Open Disk Utility. Choose the main hard disk and click on ‘Verify disk’. If there is a problem, try to repair the disk.
  7. Choose the main volume in Disk Utility and go to ‘Verify disk permissions> Repair disk permissions’.
  8. Try resetting the SMC on your Mac.
  9. Lastly, make a backup of your Mac and reinstall macOS. 

Let us know in the comments if you’ve encountered any additional problems shutting down your Mac and the steps you took to resolve it. By sharing the information we can help other users.

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Once you’ve shut down your Mac, it’s a good idea to run some checks to find out what caused the failure. It could be simple faulty software , accessory drivers , a bug , or something could be wrong with your Mac hardware or software . 

Close all applications before shutting down

The Mac operating system needs to close all applications before it can shut down. Problems in the shutdown process are sometimes caused by apps not closing. 

This is often because the application has an unsaved document in it. But it could also be because the application has been blocked or frozen. 

To find out if there is a problem with one of your applications, we suggest that you carry out the following steps:

  1. Check the ‘Dock’ to review app alerts. This will indicate that an application needs your attention.
  2. If you need to save a file, choose ‘Save’ from the alert window for each document. Note that if you choose ‘Cancel’, the shutdown process will stop.
  3. If there’s another reason an app won’t quit, you might be successful if you force the exit – this can lead to data loss, but in return you’ll be able to shutdown the system. One way is to right-click on the Dock icon and choose ‘Force Quit’. 

Once all the apps have been closed, you should be able to shutdown your Mac without any problem. However, if you still have problems with this, keep reading the next section.

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