MacBook and MacBook Pro All the problems and its best failures
- > Problem with the MacBook Pro keyboard
- > Data loss or failure of the SSD
- > List of Mac computers affected by the keyboard problem
- > Problems with the sound and speakers of the MacBook Pro
- > How to get Apple to replace your keyboard
- > How to fix the audio problem of the MacBook Pro
- > Can I replace the keyboard with a new generation one?
- > Problems with the motherboard and the SSD of your MacBook Pro
- > What is the cause of the MacBook and MacBook Pro keyboard failure?
- > Problems with the USB C / Thunderbolt ports of the MacBook Pro
The models of MacBook and MacBook Pro have not been freed from some problems in the past few years, which is why we have decided to create this article, in which we tell you the failures in some cases, from the date of launch Are attached
Problems have begun with the 2015 Macbook model and the MacBook Pro of 2016, and although the main complaint is related to the keyboards of both families, the owners of MacBook Pro have had to deal with another problem with their motherboards.
In particular, the failure affects both the SSD and the motherboard, the components which have to be replaced because it can cause a general failure of data loss or storage unit.
The report also includes another series of incidents related to Thunderbolt Connection Port and speakers of these devices. Especially in MacBook Pro Model 2018
Next, we analyze all the problems that are told by users and the solution that offers them all, as well as the type of guarantee for each case.
Probably the biggest impact was the keyboard, because it influenced MacBook and MacBook Pro users from the end of 2016. In fact, this problem has spread to the point that the Change.org organization has collected signatures from affected people. With different collective demands
Late in the beginning of 2018 when Apple acknowledged that this problem was with the current keyboard design of MacBook and MacBook Pro, so it provides free repair to affected customers. More information about the repair service program here.
The keyboard design of the MacBook Pro was introduced in July last year, which came up with significant changes to solve this problem once and for all. When iFixIt made a general disturbance, he felt that Apple had blocked the Butterfly-shaped push button with a butterfly.
Apple’s idea was to stop the dust and some bodies like pieces from its way. Thus, the new design comes from a patent that Apple has registered in March 2018.
Apple has argued that the design of the new keyboard is once associated with all the problems that open the era of butterfly keys. This third generation of the system has already expanded to all new models, causing the beats to calm down.
Problem with the MacBook Pro keyboard
The problems related to the keyboard of the MacBook Pro come back to the 2016 model. Since then, many users have repeatedly reported problems with characters or simply not working keys.
There are also cases where the keys stop working. In the most extreme cases, users found that the space bar had stopped working on their MacBook Pro or shift key.
At the end of 2018, Apple acknowledged that this problem was present in some cases and started offering free repair to all affected people. The three lawsuits filed in this case already have more than 31,000 signatures of affected users.
The petition says that Apple should not only repair the affected computers, but the MacBook Pro keyboard released from the end of 2016 should be replaced by the new keyboard.
Loss of data or failure of the SSD
Apple also recognized a problem related to the non-touch bar model. In particular, the 13-inch MacBook Pro. The company confirms that there was a limited number of problems with 128 GB and 256 GB SSD configurations, which could cause data loss and unit failure. “
These 13-inch MacBook Pro computers were sold between June 2017 and June 2018. If your computer is among the affected people, then the Apple MacBook Pro will be able to fix the problem for free.
List of Mac computers affected by the keyboard problem
- Apple lists the laptop model that might have been affected:
- MacBook (retina, 12 inches, beginning of 2015)
- MacBook (Retina, 12 inches, 2016)
- MacBook (Retina, 12 inches, 2017)
- MacBook Pro (13 inch, 2016, two Thunderbolt 3 port)
- MacBook Pro (13 inch, 2017, two Thunderbolts 3 port)
- MacBook Pro (13 inches, 2016, four Thunderbolts 3 ports)
- MacBook Pro (13 inches, 2017, four Thunderbolts 3 ports)
- MacBook Pro (15 inch, 2016)
- MacBook Pro (15 inch, 2017)
Class action refers to the problem when one or more keys have stopped working. However, other issues related to keys are also when they are used. This is something that happens when the MacBook gets hot.
Problems with the sound and speakers of the MacBook Pro
After the presentation of the MacBook Pro 2016, some user forums echoed the problem of their devices related to the weird noise emitted by their speakers.
Reddit’s report also states that the problem was also in relatively low volume categories. It is not clear if the torn is caused by a problem on the motherboard or if it is caused by audio drivers in many computers with boot drivers and Windows.
In any case, you will know that your computer is affected because the noise is particularly noticeable if you access Windows through any virtualization software such as VMWare, Fusion or similarities.
How to get Apple to replace your keyboard
If it shows that your Mac laptop is suffering from a similar problem and meets with the dates and models mentioned above, then Apple suggests that you contact the company or find an authorized service provider.
If your Mac complies with the repair program in progress, Apple will go ahead with the study of the system. The company recommends that you back up before sending technical support to your Mac.
Some people correct their device’s keyboard problem for others. If you have already paid for repairs, Apple will refund the funds if your equipment is in line with the requirements of this repair program.
In particular, the program covers MacBook Pro and MacBook for four years after the first unit’s commercialization. This means that in the first MacBook model of 2015, coverage will no longer be like this year 2019.
It is something to take seriously because reports suggest that the repair of the equipment, in some cases, can be more than $ 700 if the warranty ends.
Apple also said that sometimes it may be that just apply the compressed air on the keyboard to blow the dust deposited in the slot, the problem can be solved, so encourage them to follow these instructions.
How to fix the MacBook Pro audio problem
This problem has been solved in many cases when the drivers are updated with related software updates.
With Apple, they encourage you to check that you have the latest version of your operating system installed. You can also try using a different virtualization application.
You can also ensure that the headphones used by you are connected through the 3.5 mm audio jack before using the boot camp to start the Windows. If the problem persists, Apple will repair you.
Can I replace the keyboard with a new generation one?
Apple is blunt in this regard, saying that the third-generation keyboards for the 2018 MacBook Pro model are unique, so if your computer is the stuff of the previous generation, you can change it with a new one.
Problems with the motherboard and the SSD of your MacBook Pro
Apple has confirmed that the 2017 MacBook Pro might be affected by a problem in the touch-bar function keys without. Apple has identified some of the 2017 units of MacBook Pro 13 with two Thunderbolt ports, in which both SSD and its board are required to be replaced.
Note confirms that Apple has authorized free repair related to this problem, even in cases where the SSD unit was out of warranty.
What is the cause of the keyboard failure of the MacBook and MacBook Pro?
It seems that dust and small particles can be pressed by the butterfly system under the keys, so that the keys do not answer.
The butterfly mechanism works in such a way that it distributes the pressure that you apply to the key so that the system can be flattering and thin, and with less travel. The problem is visible when the dust gets deposited under the system and prevents the entire journey.
Problems with the USB C / Thunderbolt ports of the MacBook Pro
The fact is that in the MacBook Pro’s model there are only USB C and Thunderbolt 3 ports, this means that we often have to resort to using adapters to connect any other external hardware.
Some users have pointed out that some USB c adapters not only slow down their 2016 MacBook Pro (without the touch bar), but also had problems with their computer’s Wi-Fi connectivity. These adapters did great work on other computers.
From Apple have claimed that only the use of adapters or hubs of your brand guarantee a good performance, compared to third-party solutions that many users choose to use because they are much cheaper.
In this way, if your team is having problems of this type, the solution is to check if the same problem happens with official devices. In this case, Apple would have to take over the repair.
Problems with the MacBook Pro screen
Most of the problems we address, most recently known to Apple teams, came out earlier this year. It happens that the screen starts failing a few months after the acquisition of the computer.
According to the affected users, the affected equipment base is the professional MacBook Pro Notebook, which has a Touch Bar Touch Bar, as well as some MacBook Air. Apple has used thin and thin wires that can be split over time.
So far, there is no official warranty program, since Apple has not recognized the error, although as it is clear, each case is studied separately. Cost associated with the change of the whole screen carries an estimated cost of € 530.
Apple has confirmed on its website that the limited warranty of the cover covers the manufacturing faults of any Mac, as well as the accessories included for one year from the date of purchase of the equipment. Company does not cover loss due to accidents or unauthorized modifications.